The Escalation Procedure

An escalation procedure commits people on both sides of a contract to meet and attempt to resolve disputes without costly arbitration or litigation. If there is no procedure agreed to in the initial document, the parties may find it difficult to work out a process to...

Strict Data Protection Policies

Large companies are tightening up contractual data protection policies for vendors. I am seeing tough requirements in agreements that one might expect: Limits on the personnel that could access the data Prohibitions around the data’s storage on portable devices...

The Escalation Procedure

An escalation procedure commits people on both sides of a contract dispute to meet and attempt to resolve it without costly arbitration or litigation. Here is how this procedure might work, using a service agreement as an example: First, the project managers must meet...

Contract Terms – Do the Math

This is about saying what you really mean in a contract, not almost what you mean. Contract terms (including the Statement of Work) must be clear and concise to create an effective working relationship. The document that brought this topic to mind was a Statement of...