The Purchase Order That Wasn’t

This morning, there was an article in the Proformative Member Digest that peaked my interest. (Wayne Spivak, What Do You Do When the Purchase Order Terms Are Outrageous.) The writer had received a Purchase Order from a client to look over. The vendor's PO contained 20...

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The Escalation Procedure

An escalation procedure commits people on both sides of a contract dispute to meet and attempt to resolve it without costly arbitration or litigation. Here is how this procedure might work, using a service agreement as an example: First, the project managers must meet...

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